Staying close
We believe that dining in our over-55 communities should be a daily pleasure, a moment that brings people together and adds joy to the day.
Our menus offer a diverse range of choices to keep our residents engaged and excited about their meals. We stay connected with them, regularly discussing their preferences and introducing new dishes and culinary styles they might enjoy. For us, menu development is a collaborative process, not a one-sided decision. It's about empowering our residents to take ownership of their dining experience, ensuring it reflects their tastes and desires.
Constantly exploring
We are dedicated to continually evolving our menus, drawing inspiration from global cuisines while honouring beloved traditional dishes.
Beyond the plate, we design and host themed events in collaboration with our customers, enriching the social fabric of our communities. Utilising proven techniques we transform dining into a rewarding social experience.
All of this is underpinned by the expertise of our specialist nutrition and menu development teams, ensuring every meal is both nourishing and delightful.
Focus on dementia
While we serve a range of industries, creating nutritious, enjoyable meals that support wellbeing in later life is at the heart of what we do.
We invest in improving dining for residents with higher needs, particularly those living with dementia. From tailored menu planning and appealing food presentation to hydration support and adaptive aids, every detail is considered to enhance the mealtime experience.
Our staff are trained Dementia Friends and accredited by the Alzheimer’s Society. They’re equipped to spot early signs of malnutrition or dehydration and use proven techniques to make meals engaging and dignified. We focus on more than just food, we create dining experiences that nourish, comfort, and support independence.
Dining with dignity
Caterplus has developed a training programme focused on Texture-Modified Foods, providing our chefs with the skills to create consistent, high-quality meals for residents with dysphagia. This training ensures that food is not only safe but also appetising, giving our residents the experience of dining with dignity.
When appropriate, we collaborate with home managers to elevate food service as a key aspect of care. For many families, the quality of the dining experience plays a crucial role in their decision-making when choosing a residence.
Deep respect
The respect we hold for the individuals in our care is a cornerstone of our approach. We immerse ourselves in each home and community we serve, taking the time to understand the unique needs, preferences, and histories of every resident.
Building trust and fostering genuine relationships is at the heart of our service. We achieve this not only through professionalism but also through authentic kindness, attentiveness, and a deep commitment to each person as an individual. In our world of service, it's the small, thoughtful actions that make the most profound impact.
Good food from good sources
We take great care to source our food from trusted producers and suppliers who share our commitment to quality and safety. Each supplier undergoes a thorough vetting process to ensure they meet our high standards for health, safety, and food quality.
Wherever possible, we prioritise regional and local sourcing, favouring fresh, in-season ingredients. This approach not only supports British agriculture but also helps minimise the energy used in food production, transportation, and refrigeration. By choosing local and seasonal produce, we contribute to a more sustainable food system and offer our customers fresher, more flavourful meals.
