A genuinely personal service
We take the time to get to know each resident, the meals they love, the foods that support their health, and the little details that make a big difference. Our chefs and service teams treat everyone as an individual, with warmth, respect, and genuine care.
Every home is supported by our dedicated dietitians, helping ensure that every menu is thoughtfully tailored to each person’s needs. It’s all part of our promise to deliver not just nutritious food, but moments of comfort, familiarity, and connection.
All our meals are freshly prepared on site, using local and regional suppliers whenever we can. And because great care starts with great people, our staff are trained to the highest standards in care catering, with ongoing development through Caterplus’ commitment to being the best place to work in the industry.
There to make a positive difference
We understand that we’re not just working in a care setting, we’re working in someone’s home. It’s their space, their life, and we never take that responsibility lightly.
Our role is to make a positive difference every day, through the food we serve and the care we bring to every interaction. We’re here to help residents feel more at ease, more connected, and to enjoy life just that little bit more.
With specialist expertise in nutrition and a love for great food, we thoughtfully balance taste and well-being in every menu. For many residents and their families, the quality, presentation, and service of our meals is a meaningful part of choosing the right residence.
The nutritional value of an uneaten meal is zero
We know that the wellbeing of residents is enhanced when they visit the dining room to eat and socialise. We actively encourage this with a range of proven techniques.
We also take care to help residents enjoy meals with dignity and independence and provide visual aids to help them easily see and choose their menu options. We also have sensory aids that can be used to stimulate appetite with attractive food aromas.
Management solutions
We offer a tailored management solution that helps care home owners ease the pressures of financial and regulatory responsibilities, while ensuring residents receive the highest standard of care through food.
Our experienced teams bring trusted operational expertise and a clear understanding of all relevant nutritional guidelines, including expert support with regulatory requirements such as the Care Quality Commission’s “Outcome 5 Meeting Nutritional Needs.”
We also deliver industry-leading standards in food quality, health, and safety continuously reviewed and updated across every contract.
Behind the scenes, we take the same thoughtful approach to the details that matter. Our Star Chef software supports our teams and dietitians by storing, analysing, and monitoring all recipes for nutritional value and allergens, so every dish meets the needs of residents safely and consistently.
